Frequently asked questions

Design & Artwork

Can you design my sign for me?


Yes, I’d be happy to design the artwork, or you can bring your own design. Either way is fine!




I want to match the look of my existing/old signage but I don’t have the artwork. Can you help?


Absolutely! I pride myself on going the extra mile to match your existing font and colour(s) so your branding stays consistent. Let’s talk it through.




What type of files do you require for my artwork?


Ideally, I need your original artwork or logos in vector format (.eps, .ai) or .pdf, with all text outlined (your graphic designer will be able to supply you with files that are ready to roll). If you don't have these files, although it's less desirable, I can work from high resolution jpegs. Or, if there's really no other option, I can copy and re-draw your artwork from a physical hard copy - but charges will apply for the time taken to do these work-arounds. We’ll talk it through in detail before we start. I'm a Photoshop guru and Illustrator aficionado, so I can always find a way to work with what you have!




Have another question but can’t find the answer here?


I'd love to hear from you. Contact





Ordering

How do I go about ordering from you?


Email me (gemma@chromasignageco.co.nz), phone (022 107 4686) or hop over to the contact me page to start a conversation about your signage needs at any time! For quick, no fuss ordering of farm and orchard signs fill out the simple online ordering form. You can also message me through my Facebook page (www.facebook.com/chromasignageco). I’d love to hear from you.




Have another question but can’t find the answer here?


I'd love to hear from you. Contact





Payment Details

How much will it cost?


I can provide you with a quote before beginning any work. The quote will be based on materials and labour costs, plus design labour (if any). The types of materials used can obviously have an impact on the cost of the finished product, and I will advise you on the best option for your specific situation. Beware cheap quotes where sub-standard products are being used to lower the price! Not all vinyls are created equal, and it's important to choose the right vinyl for every situation.




How do I pay ?


I will invoice you upon completion of your job. Invoices are due 14 days after issue and can be paid by direct credit. For invoices over NZ$1,000, I am partnered with Fee Funders NZ to offer you the option to split your payment over 3, 6 or 9 months, for a small fee. See more information. If you are a new client undertaking a big job, I may ask you for a 30% deposit once the quote has been accepted and prior to commencement, with the balance invoiced on completion of the job. This alleviates the burden of big material costs for me. I’ll make sure all costs are outlined and communication is clear.




Have another question but can’t find the answer here?


I'd love to hear from you. Contact





Vehicle Wraps

Do you wrap all kinds of vehicles?


Yes! I’ve even wrapped a super-sized horse float, a 10-metre catamaran and more! If you have a vehicle, I can wrap it. Talk to me about your vehicle wrapping needs.




Can you remove my old vehicle signage?


Love to. I can remove old graphics and adhesive residue. This is charged at $60+gst/hour. Find out more.




Have another question but can’t find the answer here?


I'd love to hear from you. Contact





Promotional products and merchandise

I need some t-shirts/shorts/sweatshirts made up for my team/staff/tribe. Can you supply the apparel as well as do the logo and artwork?


Yes! I am a reseller for JB’s Wear. Take a look through the brochure at www.jbswear.nz and let me know what you’ll need. I’ll take the hassle out of organising it for you.




I’ve got a bunch of garments that need to be printed. Do they need to be 100% cotton for this?


No. I can work with a range of fabrics including poly blends using heat transfer material. I also offer embroidery or direct-to-garment (DTG) printing if it better suits your needs. However, DTG printing can only be done on 100% cotton fabrics.




I only need a small quantity of stickers printed, is there a minimum order?


No. One to 1,000 (or more!) is just fine.




Have another question but can’t find the answer here?


I’d love to hear from you.





Location

What areas do you service?


The greater Tauranga area. I have clients from Bethlehem to Pukehina and everywhere in between. Because my workshop is off the beaten track in Pongakawa, I offer a mobile service, so I can meet you at your premises to discuss your signage requirements.




Have another question but can’t find the answer here?


I'd love to hear from you. Contact





© 2019 All rights reserved CHROMA Signage Co. I Privacy Policy  I 936 Pongakawa Bush Rd,RD6 Te Puke, 3186 I Proudly created by CIP Design Studio

  • Instagram
  • Facebook

site map

contact